Delivery help

A hand with your delivery.

Contact us with your order number and where you placed the order. We will help you find the right information.

Have your order details nearby.

Your order confirmation is the starting point for the delivery information given when you bought your toy. If you ordered through a marketplace, check the order in that account too.

Ask about an order

Tell us your order number, where you bought it and what you would like to check.

Contact our team

You're part of the village

A question along the way?

Tell us which toy you have and what you'd like a hand with.

Talk to our team ↗

From our community

Open on YouTube ↗

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